Provider Guide

Listing Type

You can create several different types of listings on the Marketplace: Rent, Sale, or Free. Once you select a listing type, it cannot be changed without starting over.

• Rent List price for daily rentals. We can only offer daily rates right now, we hope to expand those options in the future!
• Sale List price for sale. Remember to include shipping costs or work with your customer to pay for shipping separately, or coordinate a local pick up. While we collect the shipping address from your client, you will have to coordinate shipping separately.
• Free List an item for free. Free listings allow you to start a conversation about an item but everything after that is in your hands. Close a listing on Your Listings by clicking on the three dots in the upper right side of the image and selecting "Close Listing." Listing items in the free section and then charging customers (except for shipping) goes against our policies.

Listing Category

Each listing falls into a different category to help with browsing: Garment, Accessory, Supply, or Multi Item.

• Garment is a single item or small group of matching items (like a suit). You will then be able to select the type of garment as a subcategory.
• Accessory is a single item or small group of matching items (like a jewelry set). You will then be able to select the type of accessory as a subcategory.
• Supply is a single item or small group of matching items (like a tool set) that is used in the making of costumes. This category includes fabric, tools, and patterns. You will then be able to select the type of supply or tool as a subcategory.
• Multi Item Listing is for a large number of related items. There are two subcategories: (1) Lot of Similar Items is for a group of pieces that all share similar attributes like 20 pairs of grey suit pants or 5 red capes. (2) Show Package is for a full show or large number of costumes from a show like Shrek or Wizard of Oz.

Title

Create a simple, eye catching title for your listing.

Description

Write a brief, informative description for your listing.You could include seam allowance, keywords, or other information that does not fit neatly into any of the listing fields.

Listing Fields

When you create a listing, you will have the option to further categorize it. This will help folks filter and find your listing efficiently! Not every field is available for every category.

• Color choose all that apply
• Time Period choose all that apply
• Culture choose all that apply
• Gender optional
• Measurements choose based on the current size of your garment but please list any seam allowance in the item description
• Yardage only supports whole numbers, please list partial yards in the “Remnants” field, round to the closest
• Remnants for listing partial yards of fabric or trim
• Length for necklaces, bracelets, and other jewelry to indicate chain length
• Condition optional
• Motif optional, choose as many as apply to describe the item

Location

Right now you have to list an exact address for where things are picked up. If having your full address available on your listing makes you uncomfortable, feel free to list a public meet up spot instead.

Fees

• Listings are free to post, we don’t make anything unless you make something!
• The provider (YOU) is charged the fee so be sure to account for our commission when you are pricing your items.
• Conscious Costume takes a commission for each transaction to support the platform. Here are what our commission supports:
  • Stripe transaction fee
  • Hosting fees for the marketplace
  • Developing features for platform improvements
• There are no commissions on Free items.
• Our current commission structure: 4% or $4, whichever is higher.

Transactions

When a customer books (rentals), purchases (sale), or inquires about (free) an item, you will receive a message in your inbox. Your inbox can be accessed in the upper right corner of any window on the Conscious Costume Marketplace. Once you accept the booking or purchase request, the customer’s card will be charged and you are responsible for shipping the items or coordinating a time for the customer to pick up the items. Once you have dispatched the item, be sure to mark it “delivered” so the buyer knows it’s on the way! You will receive your payment once they accept the order. If there is a problem with the order, fill out our dispute form.

Shipping

At this time, Conscious Costume Marketplace does not offer a shipping label integration. We hope to offer one in the future! It is between you and the buyer to coordinate and pay for shipping. We allow unlimited and unedited messages between users to ensure that you can coordinate in whatever way works best for you both. Remember to send your client the tracking information for their transaction!

Managing Listings

• View listings After logging in, click on your profile image in the upper right corner of the window. Select Your Listings from the dropdown window.
• Close a listing Go to Your Listings, then click on the three dots in the upper right side of the listing image and selecting "Close Listing"
• Edit a listing Go to Your Listings, click on the listing image. This will take you to the listing page, there will be a dark grey box over the listing image. On the right side of the grey box, elect the pencil icon that says “Edit Listing.” There you can update the category, subcategory, title, description, listing fields, price, quantity, delivery methods, and photos. Listing type cannot be edited once a listing is created. To change something from “for sale” to “free,” you will need to create a new listing and close the old one.
• Availability In Edit Listing for Rent type listings, you can also edit the availability of an item. Dates that an item has been rented will automatically appear unavailable to customers. If you want to add additional unavailable dates, scroll to the bottom of the Availability tab under Edit Listing and select “Add an availability exception.” Then add the dates that item will be unavailable for. You may want to add a few at the end of each rental to allow yourself time to get the item back and restock it.

Rental Policies

Conscious Costume Marketplace does not set the policies and rules of how you sell or rent items on our platform. You are responsible for establishing and communicating rental and purchase policies for your shop. There is a free text “Policies” space on your profile to list your individual shop policies. You are also free to send links and clarifying messages to your clients to ensure transparency for both of you.

Reviews

Trust and reputation are a big deal for costume artists sharing resources. Conscious Costume offers mutual reviews for providers and buyers. Once your buyer accepts their order, both of you will have an opportunity to review one another with both a star rating and comments. Don’t delay! You won’t get to see how they rated you until you rate them.

If there is a problem with the order, fill out our dispute form.

To report a bug or offer other comments, fill out our feedback form.

Start Listing

Buyer Guide

Search

• Search by location and/or keyword on the homepage or in the marketplace header. Simply click the light blue “Search” button to see all listings.
• You will then be brought to a page of thumbnails matching your search terms.
• On the left side, you can filter by listing type, category, availability, price, and other fields depending on what categories you select.

Listing Type

We offer several different types of listings on the Marketplace: Rent, Sale, or Free.

• Rent Daily item rentals. We can only offer daily rates right now, we hope to expand those options in the future!
• Sale Purchase costume items. Work with the provider to pay for shipping separately, or coordinate a local pick up. While we collect your shipping address, you will have to coordinate shipping separately with the provider.
• Free Free listings allow you to start a conversation about an item but everything after that is between you and the provider. If a provider charges you for an item listed for free, please report it immediately as this is a violation of terms. Providers are allowed to charge for shipping.

Listing Category

Each listing falls into a different category to help with browsing: Garment, Accessory, Supply, or Multi Item.

• Garment is a single item or small group of matching items (like a suit).
• Accessory is a single item or small group of matching items (like a jewelry set).
• Supply is a single item or small group of matching items (like a tool set) that is used in the making of costumes. This category includes fabric, tools, and patterns.
• Multi Item Listing is for a large number of related items. There are two subcategories: (1) Lot of Similar Items is for a group of pieces that all share similar attributes like 20 pairs of grey suit pants or 5 red capes. (2) Show Package is for a full show or large number of costumes from a show like Shrek or Wizard of Oz.

Listing Fields

Filter through available listings quickly and efficiently.

• Color choose all that apply
• Time Period choose all that apply
• Culture choose all that apply
• Gender optional
• Measurements choose based on the current size of your garment but please list any seam allowance in the item description
• Yardage only supports whole numbers
• Remnants for listing partial yards of fabric or trim
• Length for necklaces, bracelets, and other jewelry to indicate chain length
• Condition optional
• Motif optional, choose as many as apply to describe the item

Transactions

When you book (rentals), purchase (sale), or inquire about (free) an item, the provider will receive a message in their inbox. They will then reply, accept the order, ship it, or reach out to coordinate if necessary. Be sure to pay attention to your inbox after you place an order. Your inbox can be accessed in the upper right corner of any window on the Conscious Costume Marketplace. Once your request is accepted, your card will be charged. You will receive a notice once the provider dispatches the item! When you receive the item, be sure to mark it as accepted so they provider can receive their payment. If there is a problem with the order, fill out our dispute form.

Shipping

At this time, Conscious Costume Marketplace does not offer a shipping label integration. We hope to offer one in the future! It is between you and the provider to coordinate and pay for shipping. We allow unlimited and unedited messages between users to ensure that you can coordinate in whatever way works best for you both.

Rental Policies

Conscious Costume Marketplace does not set the policies and rules of how you sell or rent items on our platform. You are responsible for establishing and communicating rental and purchase policies for your shop. There is a free text “Policies” space on your profile to list your individual shop policies. You are also free to send links and clarifying messages to your clients to ensure transparency for both of you.

Reviews

Trust and reputation are a big deal for costume artists sharing resources. Conscious Costume offers mutual reviews for providers and buyers. Once your buyer accepts their order, both of you will have an opportunity to review one another with both a star rating and comments. Don’t delay! You won’t get to see how they rated you until you rate them.

If there is a problem with the order, fill out our dispute form.

To report a bug or offer other comments, fill out our feedback form.

Start Browsing